Customer Service

We carefully do our best to deliver your order as soon as possible. Orders placed on weekdays before 6:00 PM, we try to ship the same day. However, we may not always be able to do this; sometimes products are not in stock, and delivery of your order may take a little longer. An indication of the delivery time is provided on the product page. If for any reason we cannot meet this delivery time, we will notify you as soon as possible.

Delivery is carried out by the postal carrier or parcel delivery service. Generally, delivery will take place on the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

Shipping costs are automatically calculated and visible in our checkout before you place the order. This price includes VAT. Letter mail depends on the weight of the letter and is always less than the package postage costs.

Package prices:

€5.95 in the Netherlands, €8.00 to Belgium, Germany and other European countries.Delivery time:In many cases, you can track the package based on the track and trace code and postcode. Haven't received a track and trace code yet? Please wait, it will be sent automatically.

F.A.Q.

For transportation to your address on the island, the island carrier charges fees. Please inquire with the carrier about the amount of these fees.

No, at this time it is not possible to pick up your own order.