Customer Service

It's possible that things don't always go as planned. We recommend that you first make your complaints known to us by emailing us (at customerservice@elevengymwear.store) If this doesn't lead to a solution, it's possible to register your dispute for mediation via the WebwinkelKeur Foundation.

Since February 15, 2016, consumers in the EU have also been able to register complaints via the ODR platform of the European Commission. This ODR platform can be found at https://ec.europa.eu/odr. If your complaint hasn't been addressed elsewhere, you're free to deposit your complaint via the European Union platform.